Hackers who broke into Sony’s PlayStation Network online service might have stolen members’ credit card information, Sony said Tuesday.
The intrusion, which happened between April 17 and 19, has resulted in a week-long system outage that could last as long as another week. As many as 75 million users globally use the network to play online games together and download movies, TV episodes and game demos.
Sony says it will send an e-mail to all account holders advising those who gave their credit card information to either PSN or Sony’s new Qriocity music system that hackers may have gotten their credit card number and expiration date but not the card’s security code.
“While there is no evidence at this time that credit card data was taken, we cannot rule out the possibility,” Patrick Seybold, senior director of corporate communications and social media, said in a statement on Sony’s official PlayStation blog.
“An unauthorized person” did get users’ personal information including birth date and e-mail addresses, he said. […]
Users should change the passwords on other services and accounts that might use the same user name or password as their PSN account. […]
Some users criticized Sony on social networks and forums for not coming forward with information about the breach sooner.