Federal Computer Week reports on the results of a survey (pdf) by the Ponemon Institute, an independent for-profit research center, concerning public trust in the federal government found that the U.S. Postal Service was the most trusted federal agency, and “that the agencies least trusted with privacy are security and law enforcement agencies such as U.S. Customs and Border Protection (CBP), U.S. Citizenship and Immigration Services (USCIS), the National Security Agency (NSA) and the Justice Department.”
The results showed that respondents felt “sense of security protection,” “one-to-one contact” and “limited collection of personal data” to be the most important factors (of those listed in the survey) for increasing trust in privacy commitments. Respondents were also asked to identify whether factors listed were relevant to their beliefs about the government’s privacy commitment. The concerns that got the most responses were: “surveillance into personal life,” “loss of civil liberties,” and “monitoring of e-mails and Web.”
Overall, Ponemon found privacy trust scores for the U.S. government to be 38 percent, down from 52 percent in 2005, the first year that the annual survey’s results were released.