Alberta’s privacy commissioner has ordered Staples Canada to better protect personal information on computers brought in for repair.
In a finding released Wednesday, the office-supplies retailer was told to ask customers who bring in computers for repair whether the unit contains a hard drive.
Staples must also ask customers if they authorize any personal information on it to be destroyed or preserved in the event the company buys back the computer. […]
“The order is Staples-specific, but certainly the message would be that we would like all companies that deal with computers to have similar policies and procedures in place,” said privacy commissioner spokesman Wayne Wood.