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    Computerworld: Insider data theft costs Bank of America $10 million

    Computerworld reports on a data security breach, in which insiders are suspected, that affected Bank of America customers. (Read a previous post for information on insiders being suspected of misusing or abusing their access to private data.)

    A Bank of America insider who sold customer data to criminals cost the bank at least US$10 million in losses.

    Bank of America began notifying customers of the incident recently, but is not providing many details of the case which is still under investigation. The theft, “involved a now former associate who provided customer information to people outside the bank, who then used the information to commit fraud against our customers,” said Bank of America spokeswoman Colleen Haggerty, in an email message. […]

    About 95 members of the loosely affiliated criminal gang behind the alleged fraud, including the bank employee, were swept up in a February 2011 law enforcement action, Kollar said. However, the names of the accused have not been released, and the court case is under seal as the investigation continues.

    Details of the fraud were reported in the Los Angeles Times this week, which reported that the scammers had stolen, “names, addresses, Social Security numbers, phone numbers, bank account numbers, driver’s license numbers, birth dates, email addresses, mother’s maiden names, PINs and account balances.”

    It appears that this information was then used for identity theft. According to one victim, quoted in the LA Times story, the scammers ordered boxes of checks and had them delivered to a UPS outlet where they would then pick them up. They also allegedly contacted the victim’s telephone company and — to prevent BofA from warning the victim — rerouted calls to the scammers’ mobile phone.

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