Reuters reports on privacy questions concerning telecommunications firms’ data-mining programs and their effect on individuals:
Although figures are scarce, analysts think selling data on mobile users’ locations, movements, and web browsing habits may grow into a multi billion-dollar market for the business.
Big carriers like Telefonica, Verizon, Orange and Singapore’s Starhub warn that they are only just starting to test the waters and pledge to market only anonymous crowd information to protect customers.
They are also promoting their big data products as being helpful well beyond the realms of advertising – for credit card companies wanting to detect fraud, for ambulance operators plotting routes to avoid traffic, and for public health officials responding to outbreaks of flu. [...]
As they shift to treating customer data as an asset to be mined instead of a mere incidental to running networks, telecom operators must tread carefully. Read more »